SERVICE AGREEMENT

This Service Agreement (“Agreement”) is entered into by and between Extenso International Productions LTD (“Company”) and any individual or entity (“Client”) engaging the Company’s services. By booking or confirming any service with the Company, the Client agrees to the terms outlined below.

1. Scope of Work

The Company provides creative and production services including photography, videography, content creation, social media management, branding, promotional materials, and event coverage. Custom scopes may be agreed upon in writing.

2. Duration & Delivery

Services may be project-based, recurring, or long-term depending on the agreement. Timelines for deliverables are established at the time of booking and confirmed in writing.

3. Payments & Deposits

A deposit is required to confirm bookings. Deposits are non-refundable within 48 hours of the confirmed date. Final balances are due prior to or on the day of service. Long-term contracts may include scheduled payments or monthly invoicing. Pricing excludes applicable taxes.

4. Refunds & Cancellations

Cancellations require a minimum of 30 days written notice. Late cancellations may result in partial refunds. Early termination of year-long agreements may incur a 25% early termination fee on the remaining contract value.

5. Intellectual Property & Usage

All deliverables are the intellectual property of the Company. The Client is granted a non-exclusive license for personal and promotional use. Alterations (e.g., filters, cropping, or editing) are not permitted without prior written consent.

6. Artistic Direction

The Client acknowledges the Company’s creative style and grants artistic discretion during execution. The Client understands that artistic outcomes are subjective and agrees not to dispute results based solely on creative preferences.

7. Exclusivity

Clients agree not to hire competing creative vendors for the same services during the project period, unless otherwise agreed upon in writing.

8. Limitation of Liability

The Company’s liability is limited to the total amount paid by the Client. In case of product loss or failure to deliver services due to uncontrollable circumstances, refunds may be issued proportionally.

9. Force Majeure

Neither party shall be liable for failure to perform due to unforeseen events such as natural disasters, acts of war, strikes, pandemics, or other uncontrollable circumstances.

10. Governing Law

This Agreement shall be governed by the laws of British Columbia, Canada. Disputes shall be resolved through arbitration or legal channels as necessary.

11. Notices

All official communications shall be sent to contact@extensostudio.com.

12. Entire Agreement

This document represents the full agreement between the parties. Any changes must be made in writing and signed by both parties. Electronic signatures are valid and binding.